Tell whether it's actually working

Reading the Insights tabs, and spotting people who are clicking through.

4 min read

Completion is the easiest thing to measure and the least meaningful. These screens are for the harder question: did behaviour change?

ScreenAnswers
Insights → AnalyticsWhere the team stands overall — progress, scores, coverage.
Insights → InsightsWhich topics the team is weakest on, so you know what to teach or re-teach.
Insights → Training behaviorWho is genuinely learning and who is clicking through.

Guessing and clicking through

The platform records how long someone spends on each question and whether they skipped it, which distinguishes a person who's thinking from one who's tapping the first option to get through. Training behavior surfaces that.

What good looks like

  • People use the skip option — that means they trust that the baseline isn't a test they can fail.
  • Retention questions days later are answered correctly, not just the first attempt.
  • Sign-offs are happening, because that's the point where knowledge becomes practice.
  • Safety-critical scores rise, and stay risen.